10 Questions to transform your cross-border payment experience

Payee Identification: The new customer experience game changer
How is payee identification changing the international payments battlefield?The financial sector is experiencing significant transformation in cross-border payments, fuelled by the growing demand for simpler, safer, and more cost-efficient solutions. Learning from the successes of domestic payee identification methods, we illustrate the need for global interoperability and explain how iPiDs Validate API enhances cross-border payment experience, offering increased certainty in an otherwise complex process through real-time payee identification.

How is payee identification changing the international payments battlefield?
Gain in-depth insights into the challenges customers and financial institutions face with a critical step in payment experience: the identification of payee and their banking details.
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Contributors

DAMIEN DUGAUQUIER

Author

Co-founder and CEO

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QUINN PHAM

Author

Regional Director, APAC at iPiD

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SAMANTHA BAUTISTA

Author

Senior Product Manager at iPiD

About iPiD

iPiD is a fast-growing, venture-backed fintech start-up that was founded in late 2021 by a global team who have held senior roles at major payments and technology companies, including SWIFT and Thomson Reuters.

In addition to our HQ in Singapore, our global team has representatives in India, Belgium, Malaysia, Netherlands, South Africa, Spain, and Vietnam.

iPiD’s vision is to make cross-border payments easy, secure, and seamless.

We achieve this by partnering with financial services providers (banks, payment systems, payment fintechs, wallets…) to deliver an addressing data platform that helps the payment industry to provide a more efficient and user-friendly payment journey.

iPiD is built for all – we do not replace banks, payment fintechs, wallets or remittance companies; nor do we replace existing payment rails.

Our Advisory Board includes senior figures from across the industry: Christian Sarafidis, Microsoft Chief Business Development Officer WWFSI; Kosta Peric, Deputy Director, Financial Services for the Poor, the Bill & Melinda Gates Foundation; and Nick Lewins, former banking Chief Technology Officer and now an advisor in data and AI, cloud technology and digital transformation.

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Interested to learn how Europe can make the most out of the Iban-name check requirement included in the update to the Instant Payment Regulation?

Click below to read our latest White Paper on The Future of Confirmation of Payee (CoP) in Europe.



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