“Customers need to be reassured that they’re sending money to the right person, and the new “Breeze” feature, powered by iPiD will give them that reassurance."
— Mo El Saadi, VP of Careem
Careem Pay powers fast, secure, and seamless financial transactions across the Careem ecosystem in the Middle East, North Africa, and Pakistan (MENAP). With over 700,000 customers across 70+ cities, the stakes are high—every transaction must be accurate, compliant, and secure.
To strengthen trust and reduce fraud, Careem Pay integrated iPiD Validate, leveraging real-time Know Your Payee (KYP) technology to confirm payee names and account details before a transfer.
The challenge
As Careem expanded its digital financial services, ensuring that every transfer reached the correct recipient became a top priority—especially across markets with varying banking infrastructures.
The solution
Careem implemented iPiD Validate as a front-end solution called “Breeze” within its app. When users initiate a transfer, the recipient name is automatically fetched and verified in real time—giving customers visible reassurance before confirming the payment.
This creates a frictionless yet secure experience, where trust is built into every step of the transaction.
Know Your Payee
With iPiD Validate, Careem Pay users now enjoy a more secure, reliable, and compliant payment experience, with fewer failed transactions and greater confidence in every transfer.
