“Customers need to be reassured that they’re sending money to the right person, and the new “Breeze” feature, powered by iPiD will give them that reassurance."
— Mo El Saadi, VP of Careem
About
Careem Pay
Careem Pay powers fast, secure, and seamless financial transactions across the Careem ecosystem in the Middle East, North Africa, and Pakistan (MENAP). With over 700,000 customers across 70+ cities, the stakes are high—every transaction must be accurate, compliant, and secure.
To strengthen trust and reduce fraud, Careem Pay integrated iPiD Validate, leveraging real-time Know Your Payee (KYP) technology to confirm payee names and account details before a transfer.
The challenge
As Careem expanded its digital financial services, ensuring that every transfer reached the correct recipient became a top priority—especially across markets with varying banking infrastructures.
The solution
Careem implemented iPiD Validate as a front-end solution called “Breeze” within its app. When users initiate a transfer, the recipient name is automatically fetched and verified in real time—giving customers visible reassurance before confirming the payment.
This creates a frictionless yet secure experience, where trust is built into every step of the transaction.
Know Your Payee
With iPiD Validate, Careem Pay users now enjoy a more secure, reliable, and compliant payment experience, with fewer failed transactions and greater confidence in every transfer.
